How can Community-led growth (CLG) future-proof brand growth?
Are you a Community-first organization? Why many SaaS companies are making their company future-proof with the help of community?
Dive deeper to understand how communities are built from scratch
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Building crypto communities on Decentralized architecture - Web 3.0
We have been making huge progress in the evolution of the Web since the 1990s, can you imagine using web 1.0 in the year 2000? We have come a long way from Web 1.0. I mean take a look at how strategically we have evolved from Web 1....
Live chats vs Support communities
We are often flummoxed to choose between a support community and real-time chats, but we're confused about when to choose the latter and when to choose the former; it gets us scratching our heads often! Let us put an end to this dispute by comparing which is the...
Does a community feel like a community if bots do the talking?
AI in a community is always a debatable question. All things in life have their bane, and boon and so does AI. We believe that the one who knows to use it wisely is the smartest of all, and you can get smart here.
How long does it take for a community to fly out with colors?
All great things become great with the magic of time, and a community is no exception to it. It needs time, but it's worth it!
How community-led growth and product-led growth are mutually inclusive?
Ah! There are no math and Venn diagrams involved here. So relax! We are just going to talk about what is community-led growth and how community-led growth and product-led growth can co-exist and do wonders to its customer and business growth. When we take a closer look at both these...
How to improve the churn rate in a SaaS company?
Did you know that customer churn can cost you up to 5 times as much to acquire a new customer as it does to retain your current customer? Customer churn or churn attrition is a serious concern! We all know customer churn is inevitable, that doesn't mean you...
Different ways to optimize and cut down your customer support costs
So we all have this one thing that we wish we could do differently or better. Besides the fact that you are planning to take a savage revenge on your ex! Alright, Serious talks from now on. Being a SaaS company, what's the one thing you wish you...
When to transition from a WhatsApp group chat to a forum community?
Attention ladies and gentlemen! In this article, we are going to discuss the process of transitioning, not going to bid adieu to the already existing WhatsApp group chat in any way! So please don't have a panic attack! We are going to show you ways on how to...
Sales and marketing tips for early-stage startups.
Read these comprehensive tips if you are trying to set up a marketing and sales strategy.
Breaking the ice in the community
In a community, icebreakers are set to create an amicable environment for members to open up.